We ask you to read the terms and conditions carefully before using our service and do not hesitate to inquire about anything.

For information

This document expresses the terms and conditions that govern your use as a visitor of this store and its services, and it represents a binding agreement between you and the company, once you agree to it, it preserves your rights and defines our obligations towards you and your obligations towards us.

Your access to and use of the Store Services is conditional on your acceptance of and compliance with these Terms and Conditions as they apply to all visitors, users of the Store and others who access or use the Services.

By accessing or using the Service, you agree to be bound by these Terms and Conditions. If you disagree with any part of these Terms and Conditions, you must not access or use the Service.

By agreeing to the Terms, you acknowledge that you are over 18 years of age because we do not allow anyone under this age to use our services.

You should also read our privacy policy, which preserves your privacy and protects your data, and agree to our procedures related to collecting, using, storing, and transferring your data, and how the law protects you. It is important for you to know all of this before using any service provided by the store.

Store order and cancellation

By submitting an order to purchase a product or service from our store, you are legally entering into a contract in which you have obligations and you have rights, which we explain as follows:

Your data

Because the only way to deliver our goods or services that you requested to you is to communicate with you and know certain data about you, such as your address, email, phone number, national number, credit card information, and the address to which we will send the goods and invoices, you acknowledge and guarantee to us:

You have the legal right to use any credit card, debit card, or any other payment method you specified in your order and that all information you have provided to us in this regard is correct and complete.

By providing this information, you grant us the right to provide the information to third parties either to process the validity of your payment card data (we will not store its data) or to direct the shipment to you via an intermediary shipping company.

When can we cancel your order?

We are here to serve you and make it easier for you at all times, but sometimes we may have to cancel your order from us, and this document guarantees us that in some cases, including but not limited to:

1- Unavailability of the good or service

>2- We discovered errors in the description and writing of the product price

3- We became aware of errors in your application

4- We suspected fraud or an illegal or unauthorized transaction.

When can you cancel your order?

You can return any item or service you purchase from our store “only” In accordance with these terms and conditions and our return policy, which we ask you to review to ensure your rights as part of these terms and conditions.

You have the full right to cancel your order and return the product if it was delivered in the condition in which you received it, including the product instructions, documents that come with it, the packaging box, or products that are damaged or that were used after opening their packaging and were not in the same condition that they were in, so you cannot Return it.

In turn, and out of concern for your satisfaction, we will compensate you for the returned product no later than 14 days from the day we received it, and we will use the same means of payment to return the money, and this is a process that does not cost you anything or material fees.

You will not have the right to return any of the following goods:

1- Goods that are used personally.

2- Goods whose nature does not suit the idea of return due to their limited shelf life.

3- Goods that are mixed by nature after delivery with other items.

Product abundance and poor price estimation

We are constantly updating our product offerings to satisfy you, and during this process, as a result of human factors, our products may be mispriced, described inaccurately, or be out of stock and we have not provided an update.

In this case, we apologize to you, but we cannot guarantee the accuracy or completeness of any information in our store due to the large number of our products, including ensuring the accuracy of prices, product images, specifications, and availability of the product or not, and we reserve the right to change or update this information and correct errors. Or miscalculation at any time without prior notice.


Our store reserves the full right to review the prices of products at any time before accepting the order. We may also review the prices displayed after accepting your order, and in the event of any event occurring that affects delivery, either due to government procedures, a discrepancy in customs duties, or an increase Shipping charges, higher foreign currency conversion costs or any other matter beyond our control, in that case, you will have the right to cancel your order.


All purchased products are subject to a one-time payment policy through different payment methods that we provide to you, including via Visa, MasterCard, Affinity Card, American Express, or online payment (PayPal, for example).

Payment cards (credit cards or debit cards) are verified by undergoing an examination process through a third party that discovers the validity of their issuance, and therefore we obtain authorization from this party to use the card. If we do not receive that required authorization, we will not be responsible for any delay or non-delivery. For your request.


We are happy for you to join us, and if you want to create an account with us, we will need you to provide us with accurate, complete, and up-to-date information so that any incorrect information does not constitute a violation of your commitment to our terms, which threatens the validity of your account and your presence with us, and exposes you to legal problems sometimes.

We are committed to protecting our user accounts in various ways, so you are responsible for protecting your password, which you use to access your account, our products and our services, and your agreement to these terms means your commitment not to disclose your password to any third party, and that you must notify us. Immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not impersonate the name of another person or entity, or a trademark that is subject to any rights of another person or entity other than you without appropriate authorization, nor may you name your account in a manner that is offensive, vulgar, or obscene.


Your right to publish content

Our service allows you to publish content in public places, such as evaluating products you have purchased, for example, and you are responsible for the content that you publish, whether for its accuracy or its suitability to publishing ethics and laws.

Therefore, when you publish something with us, you grant us the right and license to use, modify, reproduce, or distribute this content. You also retain all your rights to any content that you send, publish, or display in our store, and you are responsible for protecting these rights, and the license that you grant to us. The document guarantees our right to make your content available to users of the site.

You hereby represent and warrant that you

You own the Content and have the right to use it, but you grant us the rights and license as set forth in these Terms.

The posting of Your Content on or through our store does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of you or any person.

Content restrictions

Our store is not responsible for the content of its users as long as they do not work with us, and therefore you understand and agree that you are solely responsible for the content and for all activities that occur from your account, whether done by you or by any third person who uses your account.

You may not post any content that is unlawful, offensive, harassing, disgusting, threatening, defamatory, defamatory, obscene or other forms of content that we reject, including but not limited to The following:

Promoting illegal activity.

Racist, defamatory, insulting, slanderous, or bullying content with references or comments about religion, race, sexual orientation, gender, national or ethnic origin, or minorities.

Spam, which constitutes unauthorized or unsolicited advertising, chain letters, or any other form of unauthorized solicitation, or any form of gambling.

Content that includes or installs any viruses, malware, or other content designed to interrupt, damage, or limit the operation of any software, hardware, or telecommunications equipment or to corrupt or attempt to access data.

Infringe any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity, or other rights.

Impersonate any person or entity, including our store and its employees or representatives.

Violating anyone’s privacy.

Providing fictitious or false information and offers.

The store reserves the right, without obligation, solely in its sole discretion, to determine whether or not any content is appropriate or not and complies with these terms, or to reject or remove such content. The store also reserves the right to modify or change the way any content is displayed, The store may also restrict or cancel the use of its services if you post such objectionable content.

Because the store cannot control every content published by users or by third parties, you agree to use these services at your own risk, because you may find content that you consider offensive, inappropriate, incorrect, or objectionable. We apologize to you. In this case, we inform you that we did not intend for you to see anything that would harm you, but under no circumstances are we responsible in any way for any content, including any errors, omissions, or damage of any kind that occurs as a result of your viewing or use of it.

Content backup

Although we will do our full part in backing up the content in our store, we do not guarantee that data will not be lost or damaged, which may result from copying corrupt, damaged, or invalid content before copying it.

In turn, we will provide you with all support in trying to discover any known or discovered problem that prevents content from being backed up, and we will work to fix it, but this does not mean that we are legally obligated or that we bear responsibility as a result of the integrity of your content being compromised or failure to restore it.

By agreeing to these terms, you agree to give us the right to retain a complete and accurate copy of any content you post here on the store.

Copyright and Intellectual Property Protection

This store and all its contents are subject to the intellectual property protection policy and laws and are under the ownership of us and our partners, if any. By agreeing to these terms, you guarantee that you will not copy or publish any content from it or practice any violation of our or our partners’ copyrights and intellectual property.< /p>

On the other hand, we respect the intellectual property rights of others, and we will not hesitate to respond to any claim that the content published on our store violates copyright or any other violation of the intellectual property of any person or legal entity.

If you are a copyright owner, or authorized on behalf of someone, and you believe that the service published in the store carries any violation of copyright and intellectual property rights, you must send a letter to the copyright and intellectual property officer via our email donia.alwesal @gmail.com Please provide details of the alleged violation.

Any violation of intellectual property that occurs will bear all damages and liability, including attorney costs, for any content that violates copyright and intellectual property that occurs here in the store.

Referral to other sites

Our Services and products may contain links to third-party web sites or services that we do not own or control.

In this case

Our store does not control or bear any responsibility for the content, privacy policies, or practices of any site to which you were referred. By agreeing to these terms, you acknowledge that the company will not be held responsible, directly or indirectly, and will not bear any compensation whatsoever for any damage or loss. Loss resulting from your use of links through our site.

We advise you to read the terms and conditions and privacy policies of these external websites whenever you visit them.

Account Termination, Suspension and Cancellation

We may terminate or suspend your account immediately, and without prior warning, notice, or liability, for any reason whatsoever, including if you breach these Terms and Conditions.

When your account is terminated, your right to access your account and our services ceases and you need to contact us.

General Provisions

Limitation of Liability

Regardless of any damages you may incur, the full responsibility of our store and the merchants cooperating with us is under these terms, provided that the compensation is exclusively for the amount you provided if you actually purchased the service.

But we will not be liable in any way in the event of any direct or indirect personal or incidental damages, including, but not limited to, damages resulting from loss of profits or loss of your account data or links to third parties with whom we cooperate, even if WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES EVEN IF WE FAIL TO REMEDY.


The product is presented to you as we receive it from our suppliers, with its advantages or disadvantages, without warranty of any kind. Therefore, we distance ourselves from any guarantee that any merchant in our store deals with, whether it is a legal, explicit, or even implicit guarantee. Therefore, we do not guarantee that the product will work to the extent Life without interruption, or that it will meet your requirements, or it will be at your level of ambition, or it will be error-free, or we are able to correct these errors and defects in the products.

Therefore, we disclaim any warranty of any kind regarding:

Operation or availability of the product.

The product will live with you for life or will be free from manufacturing defects

Some information in the product specifications may not be 100% accurate or reliable due to delays in updating it.

Any mail sent from us will be free of worms, malware or other harmful components.

The law we follow

We primarily govern the laws of the Arab Republic of Egypt, and your use of our store may also be subject to the laws of other Arab or regional countries in which you reside.

Dispute Resolution

If you have any concern or dispute about a product or service we have provided to you, you agree that we will attempt to resolve the dispute informally by contacting us, in any form, and we will try to the best of our ability to resolve your problems as long as you have the right.

Legal compliance in the Arab Republic of Egypt

By agreeing to these terms, you represent and warrant that you

1) You are committed to litigation in the Arab Republic of Egypt if the dispute is not resolved informally.

2) You are not listed on any government blacklist that includes criminals or supports terrorism.

If translated

If these terms are translated into a language other than Arabic, you must commit that the Arabic text is what decides in the event of a dispute.

If the conditions change

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a modification is material, we will endeavor to provide at least 30 days’ notice prior to any new terms taking effect.

Continuing to use our services, products, and your account after reviewing the terms constitutes implicit acceptance of them. If you have a problem or clarification, please review us to clarify our point of view. If you do not agree to the amendments, please stop using the store and its services.

Do you have any questions? Do not hesitate to contact us

If you have any questions about these terms and conditions, you can contact us:

  • Our email: donia.alwesal@gmail.com
  • Or by visiting our page: https://farhansteel.shop/contact-us/
  • Or by direct call +201003866628: your phone number